Subaru Service

Our Subaru Service Department, located at our Westfield Road site in Guildford, combines manufacturer-trained technicians with the latest technology to enable us to provide the highest levels of Service and After Sales care. Whether you drive a new or old Subaru, servicing is a necessity. At Bell & Colvill, we’re passionate about keeping your Subaru in optimum condition, enabling you to enjoy a long relationship with your vehicle.

Factory-Trained Technicians

It is important that your Subaru is maintained to the highest standards Our skilled technicians use the latest high tech equipment and we ensure they receive the most up-to-date information and training directly from Subaru UK.

Our Subaru Team

  • James Viccari - Group Aftersales Manager

    James Viccari

    Group Aftersales Manager

    James joined Bell & Colvill in October 2023. As a car enthusiast
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    he is particularly keen on the sporting brands represented by Bell & Colvill and is focused on delivering a straightforward and seamless customer experience.

    James has loved cars from an early age and worked in the industry since he left school. He has a wealth of experience as a qualified vehicle technician through to workshop controller.

    James' passion for car extends into his personal interests. Like other Bell & Colvill petrolheads he is a regular participant in car meets and frequently attends automotive events. James hopes to share his love for cars with his young son.

  • Ken Patterson – our Subaru Service Supervisor

    Ken Patterson

    Subaru Service Supervisor

    Ken joined Bell & Colvill in 2001 and is truly passionate about all things Subaru, with his
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    expertise being second to none. His knowledge, honesty and attention to detail shines through and he is committed to maintaining his high customer satisfaction record.

    Away from work, Ken prepares his own rally car and acts as Clerk-of-the-course for some of the UK’s best club rallies.

  • Katie Lewis

    Katie Lewis

    Service Assistant

    In November 2023, Katie joined our team at Bell & Colvill, bringing with her three decades of experience as an educator.
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    Despite her background outside the automotive industry, Katie has seamlessly integrated into our world and has swiftly become an invaluable member of our aftersales team. With a warm smile, she welcomes customers and efficiently addresses their inquiries or guides them to the appropriate department for assistance. Beyond the workplace, Katie enjoys a diverse range of activities, from open water swimming, gardening, and crafting. As an archery instructor, Katie continues to share her passion for teaching.

  • Martin Gay – our Senior Subaru & Saab Technician

    Martin Gay

    Senior Subaru & Saab Technician

    Martin has been with Bell & Colvill since 1997 and his expertise of all Saab models is unmatched.
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    Martin utilises his skills on both the Saab and Subaru sides of the workshop and is our senior MOT tester.

    Away from the workshop, Martin enjoys working on his home DIY and travelling.

  • Michael Ward – our Senior Subaru & Saab Technician

    Michael Ward

    Senior Subaru & Saab Technician

    Michael is another of our longest-standing employees, having been with us since 1997.
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    Over his time at Bell & Colvill, Michael has worked across most of the marques that we have (or had) in our portfolio. Apart from his vast experience with Subaru, Michael also works with Saabs; so if you still have one of these unique cars he’s here to help.

    Away from work Michael’s real passion is rugby, especially when the Six Nations comes around.

  • Kailan Chapman - Subaru Technician

    Kailan Chapman

    Subaru Technician

    Kailan joined Bell & Colvill in June 2023. Kailan comes to us with experience from independent specialists and prestige main dealers for various manufacturers.
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    Kailan’s love of cars extends outside of work, he can often be found working on his restoration project, a R32 Golf. Kailan also enjoys car shows, cooking and boxing to keep fit.

  • Steve Binstead – our Warranty & Service Administrator

    Steve Binstead

    Warranty & Service Administrator

    Steve has been with Bell & Colvill since 1997 and after originally being a service advisor,
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    he began concentrating on matters behind the scenes. He is involved in all aspects of customer data and communication for our service site and processes warranty claims. Having been in the trade since 1978, he appreciates the camaraderie and everyone’s down to down to Earth approach at Bell & Colvill.

    Outside of work Steve is a very keen photographer, with his subjects ranging from wildlife to the automotive scene.

  • Simon Hofman – our Senior Transport Logistics Operator

    Simon Hofman

    Senior Transport Logistics Operator

    ‘Hoffie’ (as he’s known to his colleagues) joined Bell & Colvill in 1986 after serving in the Royal Pioneer Corps
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    for six years. While our founders were racing as the Bell & Colvill Motorsport team, Simon was vital in transporting everything needed for a race weekend all over Europe. One of his highlights was transporting the teams’ Maserati 250F to the Monaco Historic Grand Prix. Simon’s attention to detail is second to none, so you can be sure your car will always be handled with care whenever it’s on his trailer.

    Away from the business, Simon enjoys driving radio-controlled cars and boats, playing golf and spending time with his family.

Flexibility to drop off your vehicle when it suits you.

Flexible booking (Subaru)

Book one of our courtesy cars, so you are never without a vehicle.

Replacement cars (Subaru)

Why not take advantage of our Collection & Delivery option which will allow you to continue with your daily routine, whilst we take care of your service.

Collection & Delivery (Subaru)
Subaru Service (Servicing)


  • All services are carried out by our experienced technicians in line with Subaru Standards. Only genuine Subaru parts are fitted, these come with a 36 month or 36000 mile warranty whichever comes first.
Subaru Service (Diagnostics)


  • We always ensure we have the most up-to-date, bespoke diagnostics equipment so we can identify any fault your McLaren may have.
Subaru Service (Extended Warranty)

Extended Warranty

  • We offer extended warranties for Subaru’s of any age or mileage with various levels of cover, including failures due to wear and tear.
Subaru Service (MOT)


  • We have a dedicated on-site MOT tester, so your Subaru does not need to leave our workshop and all tests are carried out to DVLA standards.
Subaru Service (Tyres)


  • We can supply and fit tyres for all models and to suit all your requirements (subject to availability).
Wheel Alignment (Subaru)

Wheel Alignment

  • We use the latest "Hunter" equipment to ensure your Subaru has the optimal set-up for the road or track. Our experienced technicians are also able to create a bespoke geometry according to your preference. Wheel balancing is integral to smooth driving, safety, tyre wear, stability, and allows the tyres to spin without causing vibrations. Wheel alignment, can help your tyres perform properly and help them last longer. It can also improve handling and keep your vehicle from pulling in one direction or vibrating strangely on the road.
Subaru Updates (Software)

Software Updates

  • The ECU system forms the electronic platform of the vehicle. It is beneficial for safety, performance and other electronic systems that the ECU network is updated with the latest software. We will check your cars software system at every service and we can update your ECU with the latest software provided by Subaru UK.
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